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お仕事探し

投稿日 12/27/24
職種 / 雇用形態 カスタマーサービス / 正社員
会社名 吉野 大樹　サンディエゴ　保険 (ビジネス・生命) - Daiju Yoshino Insurance Agency
業種 その他
ポジション Client Service Representative【リモート】
仕事内容 Farmers Insuranceにてカスタマーサービス担当者を募集しています。

Job Description:
Minimum of 3 years of experience in commercial insurance. Please do not apply without any experience in commercial insurance.

Strong knowledge of commercial insurance products, policies, and procedures.

Experience in claims assistance, audits, renewals, and invoicing is required.

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Proficiency in insurance software and Microsoft Office Suite.

Ability to work independently as well as part of a team.

If the assessment is not completed, you will not be considered.


Key Responsibilities:
•Handle alerts regarding non-payment, missing documents, renewals, claims.
•Engage with clients via email and phone calls to address alerts promptly and professionally.
•Provide support to clients with claims, ensuring they have necessary information and assistance throughout the process.
•Address any client issues that arise and work towards resolution.
•Scheduled, gather necessary information, and confirm appointments for a policy review.
•Complete daily tasks and ensure all responsibilities are met before the end of the workday.
勤務地 CA USA
給与 $20~25/Hour
勤務日/時間
必要条件 •High school diploma or equivalent; Bachelor’s degree preferred.
•Previous experience in customer service or insurance industry preferred.
•Strong organizational skills and attention to detail.
•Excellent communication and interpersonal skills.
•Ability to multitask and prioritize tasks effectively.
•Proficiency in MS Office and CRM software.

• 高校卒業または同等の資格；学士号取得者が望ましい。
• カスタマーサービスまたは保険業界での経験が望ましい。
• 強力な組織力と細部への注意力。
• 優れたコミュニケーション能力と対人スキル。
• マルチタスクとタスクの優先順位付けの能力。
• MS OfficeおよびCRMソフトウェアに精通していること。
• 英語、日本語対応できる方
連絡先TEL (619) 220-0700 Ext 1003 で日本語担当に繋がります。
連絡先FAX (619) 342-7783
ウェブサイト URL
コメント Benefits:
•Insurance license training/Reimbursement
•Medical/Dental/Vision Plan
•Retirement Plan: A 401K plan with a percentage of company-matched contributions
•Paid Vacation and Holidays

If you are a motivated individual with a passion for delivering exceptional service and contributing to a dynamic team, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to welcoming you to our team at Daiju Yoshino Insurance Agency.

Daiju Yoshino Insurance Agency is an equal opportunity employer.
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